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Thread: important loss

  1. #1

    Join Date
    Jul 2015
    Posts
    4
    Server
    CLA01

    Wink important loss

    hello!

    Due to server shutdown, ten days ago (03-17-2016) i lost 5 the elders, 4 shantiri blazes and a bunch of other units i dont care. Ive sent an email to the support team telling this same thing but not received an answer yet.

    I would like to know if my request was not considered or not seen, im not playing with that hero, so you can check easily that those units were lost cause of the server problem as it says here:

    http://forum.clb.heroes-online.com/t...Important-loss

  2. #2
    Community Team BB_Eraya's Avatar
    Join Date
    Oct 2014
    Posts
    564
    Server
    CLA01
    Hello Musculoso,

    I am sorry to hear that this happened, and that you lost troops because of this. Unfortunately the support team can only investigate such cases for players with the supporter role as per our recent changes: http://cla.heroes-online.com/es-ES/n...t-changes-2016

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