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Thread: Promotional code problem

  1. #1

    Join Date
    Sep 2015
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    3
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    CLA01

    Promotional code problem

    I have tried using promotional codes on the web, but it seems not work.

    An error says me to refresh the web page constantly.

    ERROR
    A general error has occurred. Please refresh the page and try again.
    Any ideas?

    (Sorry about my bad english, really).

    Thanks a lot.

  2. #2
    Community Team BB_Eraya's Avatar
    Join Date
    Oct 2014
    Posts
    564
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    CLA01
    Hello Uriel_Kracius,

    Please contact our support team about this issue. They will investigate and assist you in this matter.

  3. #3

    Join Date
    Sep 2015
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    3
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    CLA01
    Understood. Thank you so much.

  4. #4

    Join Date
    Sep 2015
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    CLA01
    It works!

    Thank you!

  5. #5
    Community Team BB_Eraya's Avatar
    Join Date
    Oct 2014
    Posts
    564
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    CLA01
    Hi Uriel_Kracius,

    I am happy to read the code works for you now, so I will close this topic.

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