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Thread: Game freezing every minute

  1. #1

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    Thumbs down Game freezing every minute

    Game looks slower and slower, most time freezing every minute all and we must waiting 10-20 seconds to any reaction of server. In this situation all is slower. Much time we wasting.

  2. #2
    Community Team BB_Eraya's Avatar
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    Hello Majamas,

    Please try the following:
    1. Empty your Flash player's cache.
    2. Empty your browser's cache.
    3. Restart your browser and try again.

    If you still experience the same or any issues please contact our support team and mention the things you have tried so far.

  3. #3

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    No, no no, problem is in serwer slower respones, not in gamers houses. Today every battle is much longer than standard battle few months ago. Game is radically slower. We loosing time, or i can say it another way: We have less portion of entertainment on hour of play than it was here in the past.

  4. #4

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    Last days server breaking our connection in every minute and connecting back after few seconds. Looks like server working for more games or more people and dividing hes resources for more. Typical actual scheme is like: 10 seconds game, 5 seconds pause, 5 seconds game, 5 seconds pause, 5 seconds game, 10 seconds pause, 5 seconds game, 5 seconds pause. Most tragical server behaviour is in battles, lost movements are standard today by this freezing pauses.

  5. #5

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    Thumbs down

    Game still pausing, clearing caches nas no effect (if you dont agree tell why all players have sunchronized pauses in one second and all have end of pauses in another second - we have voice connections and tested it many times). Server loosing around 16% packets. But this pauses is another process on server, in time of pauses server still responding on pings. Looks like server stop working with our game for something another and switching back after 5-10 seconds. This pauses are most frequent when more players are online.
    Maybe Ubisoft using this server resources for another games paralelly and heroes online priority was lowered? Its most probably answer for me.





  6. #6
    Community Team BB_Eraya's Avatar
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    Hi Majamas,

    Please contact our support team about this issue, they will be able to assist you further.

  7. #7

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    Today is ever worse, your serwers loosing 34% pockets

    |------------------------------------------------------------------------------------------|


    | Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

    | c4-158.ubisoft.fr - 34 | 493 | 328 | 0 | 53 | 66 | 53 |

  8. #8

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    Now is 39% loss of sent data to ubisoft server. End coming.

  9. #9

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    Today looks like problem solved Losses dropped to 0%
    Good work.

  10. #10
    Community Team BB_Eraya's Avatar
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    Hello Majamas,

    I am happy to read that it is solved for you now!

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