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Thread: Terms of Sale (Prodejní podmínky)

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    Czech Community Manager BBRothangald's Avatar
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    Exclamation Terms of Sale (Prodejní podmínky)

    Rádi bychom vás informovali, že jsme nedávno aktualizovali naše prodejní podmínky. Tyto nové prodejní podmínky vejdou v plnou platnost 30. 1. 2015. Zde se můžete podívat na staré prodejní podmínky. Podmínky jsou bohužel dostupné pouze v anglickém jazyce.

    Might & Magic Heroes Online – Terms of Sale

    Last Update: August 16th, 2012

    These terms of sale (the “Terms of Sale”) shall govern the purchase of virtual currency (“Credits” or “Virtual Currency”) that the User may obtain in the online video game entitled “Might & Magic Heroes Online” (the “Game”) and accessible at : http://www.en.heroes-online.com.

    The Terms of Sale are incorporated by this reference to the Terms of Use of UBISOFT, available at the following URL: http://ubi.com/UK/Info/Info.aspx?tagname=TermsOfUse*. All capitalized terms used but not defined herein shall have the meaning given to them in the Terms of Use of UBISOFT.

    UBISOFT may make available to the User, either free-of charge or in exchange of certain Credits, additional materials which, once added to your Account, can be used to maximize your experience within the Game.

    All such materials, including without limitation objects, customization elements, building accelerations, avatars and any other elements which UBISOFT may make available to you in the Game are referred to as “Additional Content”.

    1. Credit purchase

    At the time of creation of your Account, you may be able to choose between different packs of Credits to be used in the Game.
    You must have a valid Account to be able to purchase a pack of Credits.

    2. Licence

    Credits may be obtained either free-of charge or by purchasing a pack of Credits.

    By purchasing packs of Credits or otherwise acquiring certain Credits, UBISOFT grants the User with a limited license to obtain Additional Content by exchanging certain Credits.

    The term of such license starts when you acquire such Credits and ends the day when the access to the Credits is suspended, terminated or expired.

    All such Credits may be only redeemed for Additional Content in connection with the Game.
    When the User redeems certain Credits for Additional Content, UBISOFT grants the User with a personal, non-commercial, limited license to use such Additional Content only within the Game.

    The User shall not transfer or otherwise exchange the Credits within the Game to other users, except if the Game allows such transfer and/or exchange by way of a specific feature within the Game. In any event, the User shall not sell, or otherwise exchange in kind the Credits outside the Game. Failure to comply with this provision constitutes a material breach of the Terms of Use of UBISOFT and may result in the termination of your Account specified in the Termination Section of the Terms of Use, without prejudice to any other claims for damages or losses by UBISOFT, or other remedies available.

    3. Pricing
    Your purchase of a pack of Credit does not include the price of the Internet connection required to access the Game and/or the Services or products (including but not limited to virtual items) of the Game.

    UBISOFT reserves the right, at its sole discretion, to modify the price of the Credits. You will be informed of these changes on the website of the Game before the new price is applied. In all cases, this new price will be applicable to you only for your next purchase of Credits. If you do not accept this new price, you will not be able to access the Service anymore.

    All information concerning the invoicing of your purchases of Credits are available on the secure web pages before completing any purchase. All invoices and payments are expressed in your local currency and include VAT (and/or other sales taxes).

    4. Payment
    You may choose the means of payment from various payment solutions available to you on the management page of your Account.
    You must provide UBISOFT with accurate, complete and up-to-date invoicing information, including a valid credit card number and expiry date or other information according to the means of payment chosen.

    Your pack of Credits is invoiced on a pre-payment basis.

    If you choose to pay your Credit Pack using a credit card and your payment is accepted, your credit card will be debited of the amount corresponding to the Credit Pack chosen and displayed on the payment page.

    The amount paid for each Credit pack credited on your Account is irrevocably forfeited and will not be refunded. Not using your Credits do not entitle you to claim a refund for your pack of Credits.

    You must pay all costs incurred, including applicable taxes, and pay for all purchases made by you or by any person who uses your Account, including your family or your friends or any other person whether authorised by you or not. Unless your Account or payment information is obtained unlawfully or fraudulently by a person other than those you have authorised to use your Account, you are responsible for any use made of your Account and for all purchases made and costs incurred on your Account.

    6. Use of the Credits
    The Credits are available to you immediately as soon as you complete your purchase.

    You have the right to withdraw from your purchase within fourteen calendar days (“Cooling Off Period”), commencing on the day after the date of purchase of the service and/or the product of the Game. However, you will lose your right of withdrawal if the performance of the services has begun before the end of the Cooling Off Period. Accordingly, you don’t have any withdrawal right as the performance of our services begins immediately once your purchase of Credits is completed.

    7. No monetary value of the Credits
    Notwithstanding any provision contained herein, whatever the terminology used, Points System, Additional Content, Credits, Virtual Currency have no monetary value and may in no case be exchanged or redeemed for “real” currency or in any other way exchanged in kind. You may not sell or transfer Additional Content, Credits, Virtual Currency by any means nor buy such Additional Content, Credits and Virtual Currency for any purposes other than their use in the Game.

    Failure to comply with this Article constitutes a material breach of the Terms of Use of UBISOFT and may result in the termination of your Account specified in the Termination Section of the Terms of Use, without prejudice to any other claims for damages or losses by UBISOFT, or other remedies available.

    8. Cancellation or suspension
    UBISOFT may, at its own discretion and without any prior notice, cancel or suspend your access to the Credits, in the event you do not comply with each of Terms of Sale herein.

    9. Termination of Credits
    UBISOFT may discontinue providing packs of Credits for the Game, at any time and without any prejudice toward you. In this event, UBISOFT will give a 30 (thirty) day prior notice before the termination of the packs of Credits on the website of the Game.

    * This link may no longer be active.
    BB_Rothangald
    Český komunitní manažer MMHO

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    Takže jste to jenom bezpracně zkopírovali. To by pro někoho z firmy bylo taková ztráta času a tak těžký to přepsat česky? S vedením hry asi česky nekomunikujete, takže anglicky musíte umět. Hlavně, že zkratky pro herní klávesy jste překopali do češtiny i přes odpor hráčů. Informace v této podobě bude pro drtivou většinu lidí úplně zbytečná.
    Nikdy není tak špatně, aby nemohl přijít další patch.
    It is never so badly that it could not be another patch.

  3. #3
    Czech Community Manager BBRothangald's Avatar
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    Quote Originally Posted by YarBek View Post
    Takže jste to jenom bezpracně zkopírovali. To by pro někoho z firmy bylo taková ztráta času a tak těžký to přepsat česky? S vedením hry asi česky nekomunikujete, takže anglicky musíte umět. Hlavně, že zkratky pro herní klávesy jste překopali do češtiny i přes odpor hráčů. Informace v této podobě bude pro drtivou většinu lidí úplně zbytečná.
    Bohužel stejně jako ty nevidíš do všech příčin rozhodnutí vývojářů, neznáš pozadí situace a důvody, tak já nemohu ovlivnit rozhodnutí publikovat tyto podmínky pouze anglicky. Situace je taková, jaká je.
    BB_Rothangald
    Český komunitní manažer MMHO

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    Všechno pro lidi :-)
    Nikdy není tak špatně, aby nemohl přijít další patch.
    It is never so badly that it could not be another patch.

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    No já do toho sice moc nevidím, ale na polským fóru je stejný článek v polštině a publikoval ho BB_Naerjan. Tak jak je možný, že oni můžou mít info v rodném jazyce a my ne. Tady něco smrdí.
    http://forum.cla.heroes-online.com/t...BCy-%282012%29
    Nikdy není tak špatně, aby nemohl přijít další patch.
    It is never so badly that it could not be another patch.

  6. #6

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    Vzhledem k tomu, že se nacházíme na české lokalizaci, tak bych očekával že něco tak důležitého přeloženo bude (nebo alespoň bude k dispozici zkrácená verze v češtině, přece jenom ne všichni nutně musí ovládat angličtinu)... Souhlasím s YarBekem, že tenhle postup je přinejmenším na pováženou.

  7. #7
    Czech Community Manager BBRothangald's Avatar
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    Quote Originally Posted by YarBek View Post
    No já do toho sice moc nevidím, ale na polským fóru je stejný článek v polštině a publikoval ho BB_Naerjan. Tak jak je možný, že oni můžou mít info v rodném jazyce a my ne. Tady něco smrdí.
    http://forum.cla.heroes-online.com/t...BCy-%282012%29
    Polská komunita je několikanásobně větší a aktivnější než česká. Praktické důsledky si asi jistě každý dovodí sám. Bohužel tak to je, situaci nemohu ovlivnit.
    BB_Rothangald
    Český komunitní manažer MMHO

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    A co ti jako komunitnímu manažérovi bránilo v tom ten článek přepsat česky? Z tvého prvního příspěvku to dokonce vypadalo jakože to snad Bugisoft zakázal.

    Quote Originally Posted by YarBek View Post
    ....Tady něco smrdí.
    A už i víme co tady smrdělo - podpora v češtině končí, protože jsme jí asi přetěžovali, přestože nás hraje tak málo.
    Nikdy není tak špatně, aby nemohl přijít další patch.
    It is never so badly that it could not be another patch.

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