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Thanks for sharing the idea and for the feedback, I will make sure to pass it on :)

BB_Eraya is currently on a short but well deserved vacation ;)

I will pass your concerns on to the higher ups.

Hi DanteAlfaro,

Have you tried yet to switch to another browser or to clear cache & cookies? We also had our technical server maintenance today.

Great news, thank you for the update :)

As the login issues are resolved and I already said all I could in the matter, please return to post in this format, so we can return this thread to it's original purpose:

Hero Name:
Location:...

Update: The servers are back up and running. For lost time on shards or other losses due to this, please get in touch with our support.

Again I am sorry that this took longer than expected and for...

We requested a server restart. I am very sorry that you had to wait longer than usual, please accept my apologies. I will keep you posted here, once we restarted.

Hi everyone,

We requested a server restart. I am very sorry that you had to wait longer than usual, please accept my apologies. I will keep you posted here, once we restarted.

Thank you for your reports. I confirm the loading issues and we have informed our IT. I will keep you posted.

Update: We have requested a restart of the servers. I am very sorry that this took...

Have you tried using another browser yet? Please also check the sound settings in options, maybe it was deactivated.

Hi OstatniCesarz,

Can you please get in touch with our support via the support page so they can have a closer look?

Hi anna1979,

Have you tried to download our slim client yet and switch the plugin from flash player to google plugin? Maybe this brings you an improvement?

It might also help to deactivate the...

Thanks for your suggestion, I will forward it :)

Hi Splavek,

I checked your hero and this does not seem a hero issue but a technical one. Please try to clear cache & cookies in your browser and try a different browser to exclude browser related...

Hi Cristix,

Thank you for your feedback and suggestion, I will forward it :)

Update: The problem should be solved now.

Hello Heroes!

Steam registered players might currently experience login issues to the game, for example, showing only an empty background image in the steam client.

We are aware of this issue...

Thank you for the suggestion, I will forward it :)

Hi harison,

Sometimes it helps to try using a different browser than the one you are currently using, to exclude any browser or plugin related issues.

Please also check if your flash player is...

Hi wariat28,

Have you tried to use a different browser yet? Please also ensure that you have the latest flash player installed: http://helpx.adobe.com/flash-player.html

You could also try to...